cancel
Showing results for 
Search instead for 
Did you mean: 

Domain forwarding problem

kaal
Member

I wish to point my 2 BT hosted domains (yachtmorpheus.co.uk  &  thala.co.uk) to the same webspace http://talentia.myzen.co.uk/morpheus.

 

I have successfully pointed the yachtmorpheus domain, but when I try to do the thala domain I get the following message:-

 

You are trying to set a www record, when one already exists for this domain. This can cause issues with the domain resolving properly. None of the changes just submitted have been saved. If you need to change a www record please use Advanced Domain Manager.

 

Can anybody shed any light on how to work around this?

 

Thanks in advance ...

3 REPLIES 3

markp
Grand Guru

Hi Kaal,

 

If you go to DNS forms  and click on DNS A record repoint, then click on email.  You will email our DNS team who can make the change for you.

 

Regards

Markp

kaal
Member

Hi Mark

 

I'm afraid I do not know the actual IP address to point to, will the URL sufffice?

markp
Grand Guru

Hi Kaal,

 

In that case use the general enquiry form and specify the URL in the email.

regards

markp