Hi everyone,
We're having a few issues with BT Infinity when using a DrayTek Vigor 2820.
We stopped using the official BT Home Hub router when we started having endless port forwarding issues (which I don't really want to go in to here.. it's a long story!)
We did some reviews, and ended up purchasing a new DrayTek Vigor 2820 Fibre modem/router. It's connected to the BT Openreach VDSL fibre modem.
We seem to be getting random drops in connection, sometimes the cable modem drops which results in a log at BT's end showing the connection disconnect. Usually, the connection doesn't drop, it just appears to time out for around 2-5 seconds. If you're downloading, it cuts the download - so is quite annoying! Occasionally it does report a dropped connection at BT's end, but it's not often enough for them to s
I've looked into the logs on the DrayTek which don't show that much - lines of interest are below.
Any ideas anyone could suggest would be most appreciated!
Andy
PPP Connection Log:
Own IP Address : 81.xxx.xx.xxx Peer IP Address : 81.xxx.xx.x
Primary DNS : 194.72.0.114 Secondary DNS : 62.6.40.178
15:25:37.450 PPP Closed : LCP Time-out (WAN-2)
15:25:40.110 >>> Dial-up triggered by user : 10.250.251.23
proto=UDP, to 192.55.83.30 port=domain
Own IP Address : 81.xxx.xx.xxx Peer IP Address : 81.xxx.xx.x
Primary DNS : 62.6.40.162 Secondary DNS : 194.74.65.69
Log continues like this
