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Member
Posts: 2
Registered: ‎16-04-2018
0

Eiligibility or misselling of Unlimited Infinity Broadband + UK call packages

 

I have been told twice by the business sales reps that call packages/bundles are only available for new customers.

 

Having read through the BT Price list it appears this is not true:

 

Section 59:Bundles
Part 1:Bundles
Subpart 2b:Infinity Bundles including Call Essentials with contracts signed by the customer on or after 5 February 2018
Unlimited Infinity, UK Calls and Line Bundle

 

https://www.bt.com/pricing/current/FrameworkImpl1423813/FrameworkImpl1559240.htm#FrameworkImpl155924...

Eligibility: All new customers or any existing customers that currently take only one of the Bundled Products from BT.

 

As I am only interested in taking one bundle 'Unlimited Infinity + UK calls' package please confirm if the sales reps are giving incorrect information.

 

Thanks

 

Lucy

Member
Posts: 2
Registered: ‎16-04-2018
0

Re: Eiligibility or misselling of Unlimited Infinity Broadband + UK call packages

Additionally does the type of connection make any difference FTTP vs FTTC?

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