Email won't send from my btconnect address when not at base

[Chris256]

Although I receive messages on both my bt email addresses, I cann't send from them when I'm not at home in my office. I'm using Outlook 2011 for Mac. As far as I can see from the forum this seems to be something to do with SMTP Authentication but even when I click on the 'use the same information as my incoming mail' it still won't send.  I keep getting this message Mail from 88.3.169.200 refused, see RBL server rbl.btconnect.com. Any ideas?

[kuerten]

Hi Chris. try to enable authentication on this. Hope it works for you. Seems like the server doesn't accept relays.

[Chris256]

Thanks Kuerten - but no luck I'm afraid. I've enabled authentication with and without password to no effect

[Angela59]

Try setting out going mail to default (not 587) on Advanced page.

It worked for me