Hello,
I'm getting an error message when I try to email to an address in the US which had been getting through fine until recently. Coincindentally I went to the US recently and while I was there I couldn't send email from my O2 iPad (although I could receive email just fine).
The error message I'm getting is:
Your message
To: Amy Gilthorpe
Subject: Test email
Sent: Sun, 2 Sep 2012 12:00:52 +0100
did not reach the following recipient(s):
<Email address removed by Mod> on Sun, 2 Sep 2012 12:00:57 +0100
The e-mail system was unable to deliver the message, but did not
report a specific reason. Check the address and try again. If it still
fails, contact your system administrator.
< c2bthomr09.btconnect.com #5.0.0 SMTP; 572 MAIL REFUSED - Reverse
DNS failed; IP address mismatch in the HELO command.>
Reporting-MTA: dns; HEMV1AUKER.he.local
Final-Recipient: RFC822; <Email address removed by Mod>
Action: failed
Status: 5.0.0
X-Supplementary-Info: < c2bthomr09.btconnect.com #5.0.0 SMTP; 572 MAIL REFUSED - Reverse DNS failed; IP address mismatch in the HELO command.>
X-Display-Name: <Email address removed by Mod>
From: "P Newton" <Email address removed by Mod>
Subject: Test email
Date: 2 September 2012 12:00:52 GMT+01:00
To: "Amy Gilthorpe" <Email address removed by Mod>
My Outgoing mailserver is configured as SMTP.btconnect.com
Does anyone have any idea why the Reverse DNS lookup is failing?
And why my iPad was unable to send mail while in the US?
Thanks in anticipation,
Patricia
From Dave the Mod - Just a little anti-spam work. Posting up your email address, even here, can lead to unwanted emails. 🙂
