Error 403 'Forbiden'

[julient]

Good Evening,

I have been attempting to upload my website to my domain name 'julientrivedi.co.uk (registered to bt.) Upon uploading the files to the public folder all I get is the Error 403 Forbiden message. I have attempted to contact Bt and speak to either a webtools specialist or any other member of some technical team to help resolve the issue. I have spent numerous hours on the phone and have had numerous prmises of call back which never seem to materialise. I have subsequently uploaded the site to another BT Domain name which is held by a aquanitance of mine and the site runs perfectly smoothly on there. I have been to Sir Michael Rake in regards a seperate complaint and have had conversations with Liz Tunnicliffe, I do not wish to go down the same route again but as you can appreciate I need this to be resolved. I work office hours and run my business eveing and weekend. I have at this moment on time been holding for 40 Mins waiting to be transfered to a specialist who can help just for the line to be cut off.

I await your responce

Kind Regards

Mr S Trivedi

Managing Director

Julien Trivedi Ltd

[dave]

This is usually caused by no appropriately named index file file being present in the public folder.

If you are using standard html you need to have a file called index.html or index.htm.

This is case sensitive so please check this.

[evo2zero]

Hi,

I also have the same error msg! I have uploaded my file on to my FTP and I can click on the file and it displays my web page. But when I type in my domain name in the address bar to see it live on the web it says I'm not allowed to see the web page!

 Can you explain really slowly what I need to do to display my web page please?

Sorry I'm not up to speed yet on web trickery!

Many thanks Guru Dave!

From

Eve 🙂

[dave]

Hi Eve,

The 2 things that you need to look at are where you have uploaded your file to and the name of your file.

1.You need to make sure you put your intended home page into the public folder. It needs to be directly in public and not in a sub folder of this.

2. You need to make sure your intended home page is called either index.html or index.htm and all lower case. Anything else and the server is not going to know which file to show first.

Let me know if this helps.