Error 403

[morteza123]

I can not access my website trough admin page it says the shop is currently closed and try to view my page its giving me error 403

403 Forbidden

Forbidden

You don't have permission to access /epages/Domain.vanity on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

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Apache/2.2.13 (Unix) mod_ssl/2.2.13 OpenSSL/0.9.8h Server at www.mydo-main.co.uk Port 80
its the first time this is happening how ever last night the bt server was down but we were informed it was for some updating but this is very strange my business depends on the web why is this happening ? this is not good for bt`s reputations and I am so upset as I need to work on my web

[Frances]

Hi Morteza123

Error 403 indicates that the request is forbidden. You don't have access to enter the website.

A 403 error message on your website means that the web server is pointing to a folder but cannot find the appropriate file or homepage. The web server does not know what to do and returns this error.

The server looks in the folder for the first page to display when the domain name is entered and, if the page exists, then shows the site.

A common reason for this error to occur is that a directory index has been requested in a directory for which such requests have been specifically disallowed. If this is the reason, you need to change the filename of your homepage, change the default homepage setting or undo the disallow setting.

I Hope this helps

Thanks

Frances

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