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Eshop Issues

Ian1974
Moderator
Moderator

There is currently an issue where customers who have an eshop with us will get an error message on their shop stating that the site is not secure.

 

This is due to an SSL certificate expiration on the eshop.

 

We are currently working to apply a new certificate to the site to resolve the problem. Please be assured that this does not mean the site is any less secure and you can remain confident to use the site whilst we rectify the fault.

 

We apologise for any inconvenience caused.

 

If you are still unhappy using credit card details, Paypal is an available option whilst we fix the issue, this should not take longer than a few days.

2 REPLIES 2

survival32
Member

Hi

 

Do you know when this certificate issue will be resolved as i am losing business because of it.

 

thanks

Cj

Ian1974
Moderator
Moderator

Hi All,

 

I can confirm this issue should now be resolved.

 

Kind Regards,

Ian - F -

BT Business Domains