Existing Website

[SOG1943a]

We changed to BT in February and closed our account with  our server. We have an existing Website address which is still open but I cannot now access it via our previous method. I assume this should be transferred to BT but obviously we do not want to change our name. When I tried to access it I am advised that the name is in use

SOG1943a

[36372]

Hi there, are you talking about transferring the hosting or the domain?

[warriorfullight]

Have you tried contacting your old hosting service? Ask them if your domain have been transferrred successfully. Then inform BT about it.

[abirhasan]

You try to access your server using your new ip address. If you did not change DNS ip address then you will not able to access the site.

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abirhasan