Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Existing Website

SOG1943a
Member

on ‎30-05-2012 11:48 AM

We changed to BT in February and closed our account with  our server. We have an existing Website address which is still open but I cannot now access it via our previous method. I assume this should be transferred to BT but obviously we do not want to change our name. When I tried to access it I am advised that the name is in use

SOG1943a

0 Kudos
3 REPLIES 3

36372
Member

on ‎30-05-2012 02:40 PM

Hi there, are you talking about transferring the hosting or the domain?

0 Kudos

warriorfullight
Member
In response to 36372

on ‎31-05-2012 02:40 AM

Have you tried contacting your old hosting service? Ask them if your domain have been transferrred successfully. Then inform BT about it.

0 Kudos

abirhasan
Master User

on ‎31-05-2012 10:40 AM

You try to access your server using your new ip address. If you did not change DNS ip address then you will not able to access the site.

 

___________

 

 

abirhasan
0 Kudos