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Fixed IP Addresses

usclub
Member

I recently ordered 5 Static IP addresses for my business package, however I have found now that I have rebooted my router than the router wont hold the IP address and creates a new one each time I reboot it.

 

I was given the following link to set up these IP addresses.

 

http://btbusiness.custhelp.com/app/answers/detail/a_id/10020/c/426,427,916,923

 

When I bring up the help menu via the link provided below it shows a completely different interface than my router.. do I need to upgrade my hardware or can I just be allocated 1 Static IP address as this is all I really need for my CCTV System

1 ACCEPTED SOLUTION

Accepted Solutions

John_D
Member

Dear Usclub,

 

You can order a Single static IP through the Manage Services area found at myoffice.bt.com

 

If the Routers interface differs to that contained in the Link advised to you please view the following line found on the Help and Support area of the My Office website which will hopefully provide you with the assistance required for your specific BT Business Hub.

How do I assign multiple static IP addresses?

 

Regards,


John D

View solution in original post

1 REPLY 1

John_D
Member

Dear Usclub,

 

You can order a Single static IP through the Manage Services area found at myoffice.bt.com

 

If the Routers interface differs to that contained in the Link advised to you please view the following line found on the Help and Support area of the My Office website which will hopefully provide you with the assistance required for your specific BT Business Hub.

How do I assign multiple static IP addresses?

 

Regards,


John D