Help required configuring static IP addresses

[tbcooke]

We have had a QVIS CCTV system fitted and have signed up for 5 static IP addresses which I have been informed are in the 217.36 range. I have used one of these for the router address. However when I look at my IP address on whatismy ipaddress.com it is telling me I am on an 86.136 range.

I have tried to assign a static IP address to my device but it will not let me use a public fixed IP address as it is greyed out

Has anyone set these up and if so any help/guidance would be appreciated

Thanks in advance 

[Burkem5]

Hi TBCooke

what happens with our ip addresses is this,

we set aside a number of IPs 3 of which are used for setting the range and default gatewaty

that leaves either 5 or 13 depending on your package.

we apply a Dynamic IP to your router and hide the static IPs behind this for security reasons.

These statics only become pingable when applied to a device.

For example,  if you had a computer with no specific ip applied and went to www.whatismyip.com you would see a dynamic.

If you had a specific ip assigned and did the same you would see that IP.