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Home Voip over Business Hub (2700HGV) - calls dropped after 8 mins. Help!

BSH
Member

on ‎18-04-2010 11:25 AM

I have just converted from Home Broadband (BTHomeHub) to Business Broadband, because I needed a static IP for business. I want to keep my Home VOIP Tel number as I have been using it for business and changing it is a pain.

BT said I could use the 2700HGV to accomplish this, and set the configuration up for me, BUT the line gets cut off after approx 8 minutes (always the same amount of time as per the log on the Router - 481 seconds). BT have not been very helpful in resolving this.

Any ideas, or should I just take out a BT Business VOIP line?

Thanks
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1 REPLY 1

SeanC
Master User

on ‎19-04-2010 11:36 AM

Hi BSH

 

Res is not 100% compatible with business equipment but it will work, not always.

 

Can you tell me what how the helpdesk setup the res voip on the 2700?