How do I check my BB usage?

Way · ‎12-10-2011

Hi. This is an easy one, I hope. I've just change my BB package from residential to business. When it was still residential, I was able to check my BB usage online, but now I don't see a usage monitor when I log into my account. Is there one somewhere, but I'm just being blind?

JohnE · ‎13-10-2011

We don't, at the moment, supply a usage checker for customers, Way. We're still testing. You can obtain an accurate usage check if you Contact Us

Way · ‎13-10-2011

Thank you.

rodjones · ‎01-11-2014

@Way wrote:
Thank you.

How can I check at any time what broadband usage I have used

DSS · ‎02-11-2014

Excellent free software program - NetWorx

markp · ‎03-11-2014

Hi all,

If you login with your primary @btconnect.com email address via manage your product and services on our website myoffice.bt.com you will be able to check what you have used in the current month.

Mark

osullipm · ‎04-11-2014

Hi all,

Try this http://btbusiness.custhelp.com/app/answers/detail/c/426,3124,446/a_id/32426/

thurlestone29 · ‎10-10-2015

@Way wrote:
Hi. This is an easy one, I hope. I've just change my BB package from residential to business. When it was still residential, I was able to check my BB usage online, but now I don't see a usage monitor when I log into my account. Is there one somewhere, but I'm just being blind?

lanceblair · ‎23-11-2015

Over the last two months I have received from BT a message to say I have reached 18mb of my monthy allowance of 20mg. I have never, over the time I use theis service, received correspondence indicating my allowance was over the 20mb.

How do I check my bb usage please?

markp · ‎23-11-2015

Hi lanceblair,

do you have a business or home broadband line?

As it looks like it might be Home, as Bt business does not have a limitted usage package for 20GB, the business packages are either a limit of 10Gb or Unlimitted.

If you go to home chat they will be able to help you further.

Markp