How do I get a verified externally hosted domain removed from my account?

[Craig_Paterson]

I recently verified an externally hosted domain on my account, but no longer want to use it. I want to revert back to using username@btconnect.com.

How do I go about getting the verified domain removed. It seems easy enough to add, it. But cannot for the life of me find a way to have it removed.

Any help or pointers much appreciated.

[markp]

Hi Craig,

If you contact the helpdesk they will be able to get it removed for you

Regards

Markp

BT Business Forum Moderator

[Craig_Paterson]

Thanks Mark,

I am actually a web developer and this is for a cutomers account. Will I be able to converse with support on their behalf. The client is not particularly versed with IT related issues.

C

[markp]

Hi Craig,

as long as you can verify the account and pass security, you can deal with the helpdesk on your clients behalf.

Regards

Markp

BT Business Forum Moderator

[Craig_Paterson]

Thanks Mark,

Managed to speak to support last night and waiting on a response back today hopefully.

Craig