Not happy about this. What should, I would imagine, be a simple process seems to be taking ages and also seems to be going nowhere.
We have moved office over two weeks ago now. Two of our lines there were to be ported over to another office that already has a broadband account running and the numbers were to be added to that account as VoIP. All that has happened so far is the numbers have been transefered in to the new account name but that's it. We're just constantly run around in circles with dfferent order numbers, being passed through to different teams and never being called back like we have promised.
The old numbers are currently being forwarded to a number in the office but this is simply not good enough as we can't answer the phone in the proper manner as we don't know what company the customer is expecing on the phone (we run two different companies from the same office).
Can somebody please get their boot behind this and look in to it?
