Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Interspire

ALD2355
Member

on ‎02-02-2012 05:49 PM

Does anybody have any experience with this product? I am not getting the email from the shop and I have opted for entering my own smtp details. It keeps saying no connection. Host: mail.btconnect.com User: as per BT user name Password: as per BT email Port: 25 or 587 Does anybody know why this does not work as Interspire as telling me hat it is a BT problem not theirs? Thanks
0 Kudos
2 REPLIES 2

paragon123
Power User

on ‎03-02-2012 05:09 PM

Check if you can ping mail.btconnect.com. If not run a tracert on it to see where it fails. There might be no route to that SMTP server. 

0 Kudos

Plumly
Grand Master

on ‎06-02-2012 12:10 PM

mail.btconnect.com uses port 25, ALD2355

 

Not had any Other Experiance with Interspire sadly,

 

Just another one try using SMTP.btconnect.com (with the same settings "Port" 25) and see if that helps

 

0 Kudos