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Iphone/Ipad setup with screen shots

Burkem5
Guru

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more straight forward and help you get your email on the go.

 

 

 

 

I will warn that due to anti spam security that every provider has we can only guarantee sending on BTs network via wifi.

If you have a domain email i.e. Michael@mikesbusiness.com what you can do is call up your mobile provider and ask for “mail relay” for the domain in this example “mikesbusiness.com” you would then need to send using their outgoing setting

 

 

Ok here is what to do to set up email on the i-phone first you will need to connect to the BT WIFI ,  you can do this by doing the following

 

 

 

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Once you are there click on WIFI

 

 

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Then select your wifi network

 

 

 

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Then enter your wifi password

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Once that’s done if you go back to the home screen and again click on settings

 

 

 

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From the settings screen click “mail contacts and calendars

 

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Then if you are creating an account click on add account if not click on the account you want to edit

 

 

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If you are adding a new account click on “other”

 

 

 

Again only if this is a new account – click “add mail account”

 

 Then what we need to do is to set
the display name : youremail@youremail.com

The email :  youremail@youremail.com

The password : yourpassword

And the description : youremail@youremail.com

 

 

 IMG_0088.PNG

 

Then click next

 

In order to make this work you may need to go into advanced settings then set up the following

s/mime – off

ssl – on

port number – 995

then click back

 

 

 IMG_0089.PNG

 

Then scroll down to outgoing mail server -  depending on your version of the iphone operating system you may see some differences here.

 

If which ever version you want to use the following settings

 

outgoing

Server - smtp.office365.com

port – 587

connection type – ssl or  tls

Authentication – password

 

 

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 Once that’s all set up click save or done and you will now be able to send and receive mail

 

 

If you have any questions let me know 

1 ACCEPTED SOLUTION

Accepted Solutions

markp
Grand Guru

Hi All,

 

If you prefer a guide that does not have screen shots but just the steps you can go to this guide too.

 

 

Iphone/Ipad setup guide

 

 

Mark

 

 

View solution in original post

1 REPLY 1

markp
Grand Guru

Hi All,

 

If you prefer a guide that does not have screen shots but just the steps you can go to this guide too.

 

 

Iphone/Ipad setup guide

 

 

Mark