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Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
  • 18193 Views
  • 0 replies
  • 1 kudos

Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
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  • 2 kudos

Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
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Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
  • 20867 Views
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Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
  • 9623 Views
  • 1 replies
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Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

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Burkem5 by Guru
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Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
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Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

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Burkem5 by Guru
  • 34198 Views
  • 1 replies
  • 2 kudos

Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
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Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
  • 25922 Views
  • 8 replies
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Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
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  • 0 replies
  • 1 kudos

Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
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  • 3 replies
  • 3 kudos

MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
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  • 0 replies
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Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
  • 16073 Views
  • 0 replies
  • 1 kudos

BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
  • 276399 Views
  • 62 replies
  • 3 kudos

Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
  • 12166 Views
  • 2 replies
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Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
  • 7777 Views
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Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
  • 11439 Views
  • 0 replies
  • 1 kudos

Getting the best out of your Community Forum…

This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers.   As an ac...

AnitaM by Administrator
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Save money with our new calling plan

BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month.   If that's not enough, you can also add;   The BT Business Call Essentials UK Unlimited call package which gives you unlim...

osullipm by Administrator
  • 12076 Views
  • 3 replies
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Quantum Failure

Please could anyone shed some light on whats happing with the Quantum System, we have had this installed now for some 6-8 months and its been no end of problems. We did not get the services we wanted at the initial install and after contacting BT (A ...

Work happening in the St Albans Area?

Hey all, Having some issues today - in the St Albans area.My connection has dropped a few times this afternoon and it seems my latency has increased?  Any ideas? Thanks, Josh

Joomla CMS

I have successfully installed several Joomla web sites with other hosting comapnies.  My client is insisting that I use BT for their hosting.  I note that in these forums BT Moderators claim the the BT advanced hosting is compatible with Joomla 3. I ...

Abusive Telemarketers

I've got a client on the full BT Businees line package and would like to know if there is any way of blocking all incoming international calls as the chances of somebody in Mumbai actually wanting a plumber from Barnsley to come all the way to India ...

Sogo7 by Grand Master
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  • 4 replies
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Configure BTHub3

Does anyone know how to configure the BTHub3 to accept a Siemens Gigaset C460IP operating through coms.com?The 'phone worked fine with AOL modem but since switching to BT business I just get display 'SIP registration failed'Thank you

jerb by Member
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SMTP Sending Problem

Hello I was wondering if someone might be able to help me with the following problem.  When I try to send from my @btconnect.com using Outlook 2007 a box pops up asking me to enter my username and password for my BT account.  I do as it asks but the ...

z1ts by Member
  • 13610 Views
  • 7 replies
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BT Openzone - Multiple users at the same time

I have a BT Openzone username and password as part of my BT Business subscription, and I use it a lot to use by ipad on the go. If I gave my username and password to my son for his ipad, would we both be able to connect to BT Openzone hotspots at the...

Jontip by Member
  • 7709 Views
  • 1 replies
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SAMP Port Forwarding On BT Business Hub

I'm trying to port forward on SAMP, it's a game and port forwards like minecraft, heres the link to the tutorial i'm trying to follow - http://wiki.sa-mp.com/wiki/Port_Forwarding#The_finish_and_credits So i'm been trying this for the last week, yet n...

JoshP by Member
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  • 4 replies
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how do i add a TXT record to the DNS configuration on my Domain

Afternoon, I am trying to set up my domain so that when someone does a Google search for my Domain it will show up, Google would like me to Verify that I own the Domain name and would need me to add a TXT record to the DNS configuration on the domain...

WiFi Access Point

I have established a couple of Wireless Access Points in our Golf Clubhouse off our BT Business Hub (2701HGV-C). Both emit a strong signal which mobile devices (laptops, mobiles, tablets) can 'see'. Sometimes it is possible to connect straight away, ...