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Joomla CMS

europrima
Member

I have successfully installed several Joomla web sites with other hosting comapnies. 

 

My client is insisting that I use BT for their hosting. 

 

I note that in these forums BT Moderators claim the the BT advanced hosting is compatible with Joomla 3.

 

I have set up the MySQL server and installed Joomla on the BT web space. 

 

When I log in as administrator and try to save any changes I get the following MySQL error:

 

SQL=LOCK TABLES `m9xs5_assets` WRITE

 

The changes are not committed to the database.

 

It seems to me that the BT MySQL users are not allowed "LOCK" privilege and there seems no way in which I can modify the MySQL user privileges on the BT hosting system.

 

I have tried using a web form to ask for support - three days ago - no response yet.

 

I tried phoning support and got thro to a call centre who said that they would get a techie to call me back - no response yet.

 

I am sure that other users have experienced this problem when trying to install Joomla - has anyone managed to successfully install a fully functioning version of Joomla on the BT Hosting web space and if so how did they achieve it?

 

 

1 REPLY 1

abirhasan
Master User

 

hi,

 

Have you mailed to Bt support ?
I think they will give you the solutions.

Thanks