Just bought a static IP and need help configuring it [buisness broadband]

[ITGuy778]

I have been using a dynamic IP in conjunction with dyndns.org for a few months now and had that set up fine but due to the computer which hosted the IP software updater sporadically connecting to various networks it wasn't the best solution.

I bought a static IP address hoping this would solve my problems but I'm confused as to how to set it up.

I have the IP and the subnet mask which I recieved from BT after purchasing the staic IP over the phone.

My main point of confusion is whether I enter the details on the,

1 ) Broadband Link > Advanced Settings > Broadband IP

2 ) Broadband Link > Advanced Settings > Broadband Connection (Do I change PPPoA to Direct IP?)

3 ) Local Network > Advanced Settings > Public Routed Subinterface

I tried doing it the third way but it said my settings were invalid (possibly I have to change the settings above under Private Network?)

I'm perplexed and would apreiciate some help.

PS I don't have easy acess to the email with the IP details as it is my bosses email account.

[ITGuy778]

I have been using a dynamic IP in conjunction with dyndns.org for a few months now and had that set up fine but due to the computer which hosted the IP software updater sporadically connecting to various networks it wasn't the best solution.

I bought a static IP address hoping this would solve my problems but I'm confused as to how to set it up.

I have the IP and the subnet mask which I recieved from BT after purchasing the staic IP over the phone.

My main point of confusion is whether I enter the details on the,

1 ) Broadband Link > Advanced Settings > Broadband IP

2 ) Broadband Link > Advanced Settings > Broadband Connection (Do I change PPPoA to Direct IP?)

3 ) Local Network > Advanced Settings > Public Routed Subinterface

I tried doing it the third way but it said my settings were invalid (possibly I have to change the settings above under Private Network?)

I'm perplexed and would apreiciate some help.

PS I don't have easy acess to the email with the IP details as it is my bosses email account.

[JohnE]

ITGuy778, please see this post, there is a link which may be helpful:

Small Office Network Guides

[ITGuy778]

I've read over the document from the link you provided and unfortunetly I've hit a snag.

On page 7 of the document it details setting up No-NAT service (my static IP). However when I enter my details and click save I get a message simply saying "Errors" at the top of the page instead of the "Configuration Succesful" message.

I wish the "Errors" message was a bit more helpful -_- 

[ITGuy778]

O_o

I tried using 255.255.255.248 as the subnetmask as in the document instead of the one I was provided in the email (ending .254).

It has configured succesfully, I'll report back when I have tested the static IP address proper. 

[markp]

Hi ITGuy778,

Do you have a single static IP or a range of static IP's?  If you have a single static IP :- As long as the router uses the correct login details we auto assign the IP to the router, this means you only need to port forward to the required device.  If you have a range of IP's you put the details in the section title additional IP network. This is explained in the document.

small office network guide

If you are still having problems I would recommend you contact us

regards

markp

[ITGuy778]

Thanks for the reply!

I indeed only purchased a single IP. I really thought it would be auto assigned to the router but after a day or so I was still getting changing IPs. I figured I had to set something up router side...

Guess I'll have to phone you guys 😛

Just to make be 100% sure. I bought a static IP. I got the email with the IP details. It should have just changed my routers IP to that static one right without me having to do anything in particular?

EDIT: The login details wouldn't have changed when I bought the staic IP would they? Like I said I only got a brief look at the email with the IP details.