Mailbox is Unknown Unknown
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I have just noticed that my wifes name comes up as Unknown Unknown when she send me emails.
She had a btconnect.com user name but now has her company name as the extension.
I have tried check name in the outlook setup but is says she does not exsist.
Can anyone help me?
Kind regards
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1 REPLY 1
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Hi there Nelly
You can change this by going to www.myoffice.bt.com
then clicking on the Manage Services/My Services link
then going to email summary.
From there its just a case of clicking on the email address and then clicking edit details
Should you need to get the login for My Services please contact us
I hope this helps
Burkem5
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