My Published Website doesn't seem to exist! HELP!!!

[SwiftSec]

I have recently set up an account for the Web Hosting Starter pack to create and host my new website.

I used the EasySite Wizard and successfully created a webpage and published it.

I have since used the Site Promoter to get my site listed on search engines.

When I try and use www.swiftsec.co.uk which is my website address it doesn't exist anywhere?

Can anyone help and advise me of how BT make the site visible to the general public.  I am baffled as I have done everything I think I need to do for my website 😕

ps.  I am not sure if I have done it in the wrong section, I activate my free web page and then clicked on Manage swiftsec.co.uk and created the website there, but when I click on manage free web space there isn't a site created

Thanks 🙂

Message Edited by SwiftSec on 26-10-2009 08:53 PM

[kieran]

My website seems to have dissapeared off the face of the web aswell! Fingers crossed it is just a temporary issue, BT hosting is really beginning to test my patience with their consistently glitchy platform... Comments please BT would be very welcome at this point...

[kenifeck]

Same problem with mine as well - particularly annoying as it would appear I've just wasted the last 2 hours updating it.

And this after a weekend of email server problems!!

Cant wait to move to another provider.

[kieran]

BT say it is a fault that they are aware of... not that this info was easy to gain until my refusal to call an 09 helpdesk number!

[zippy1980]

Alright peeps

I've got the same problem, I uploaded yesterday and was all working fine.  I checked today at about 14:30 and got home and just checked the site and it's gone.

Basically showing Cannot connect to server.

I had problems from the start with BT when I couldn't manage the website.

After two hours of arguing, was told supervisors would be calling me, (of which one girl from india went home and didnt even tell a supervisor I wanted a call), tried calling the technical helpline again, was on hold for 50 mins, tried again whilst on hold on my girlfriends mobile, only to get through to a UK callcentre?!??!??

Was told it was cancelled.  Called again the next morning and guess what....it wasn't

After speaking to a Uk customer service rep, I got all my calls refunded (£55 from a mobile for two hours!!!!!)

Unbelievable!

[Penman]

Hi,

After waiting a week for google indexing, which has just been completed successfully, my published site doesn't now seem to exist either. I can't find it via the top address bar at all, but I can find a google general search link, but it brings up nothing at all.

[Penman]

Hi again,

I get the same as you zippy - "can not connect to server" from a google link.

[kieran]

What annoys me is that for those that do actually get some sleep I would be very doubtful that BT will even bother to make those people aware that their site was 'off line' for a good few hours. How many other times might this have happenned to be blissfully unaware? Check your site every hour - is that the answer? I do hope to see an explanation in my inbox tomorrow morning, together with an apology and credit note for the inconvenience. I have lost customers tonight, and god forbid the googlebot comes crawling. Not a happy bunny as you can tell...

[Miss_Smiley]

It makes it look like our sites do not exist and meanwhile I am paying premium for a the top hosting package that is useless at the present, no notifications or email sent in advance. Come on BT this is poor.

[SwiftSec]

Can any of you let me know if what I have described as doing is what you have done to create it.  Just very confused as my site is there when I go to the preview (well it was until about 45 mins ago) but when I put the web address in the address bar it doesn't find anything.  Does it take a few days or longer for google, msn etc to upload it?

Thanks v much