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New Help pages

JohnE
Guru

‎15-08-2011 03:45 PM - edited ‎15-08-2011 03:48 PM

We’ve been working hard to update our online support pages, so why not take a look:

 

Can we help?

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3 REPLIES 3

pusaqall
Member

on ‎01-02-2012 01:43 AM

Thanks a lot for considering our needs. Do you have Live Chat available 24/7?

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markp
Grand Guru
In response to pusaqall

on ‎01-02-2012 08:40 AM

Hi pusaqall,

 

I am sorry only the telephone helpdesk is 24/7, the business live chat is only open 08:00 - 17:30 Monday to Friday.

 

Regards

Markp

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Tmpcb
Member

on ‎19-04-2012 10:58 AM

Unfortunately none of these pages answer my question - I can only access my email account on Outlook 365 by going through the BT migration page - if I try to log in directly through the Outlook 365 page it tells me that "that windows live ID doesn't exist" when it clearly does, because I can log in via BT

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