Good day all.
I have a new BT Infinity connection. I'm in a rural area so don't have huge expectations in terms of speed but the upload speed is twice the download and generally the Internet is unusable. IP Profile is def curious:
1. Product name: | BT Business Hub |
2. Serial number: | +076399+NQ60519571 |
3. Firmware version: | Software version 4.7.5.1.83.8.230 (Type A) Last updated 10/07/16 |
4. Board version: | BT Hub 5A |
5. DSL uptime: | 0 days, 02:32:49 |
6. Data rate: | 1177 / 502 |
7. Maximum data rate: | 1161 / 677 |
8. Noise margin: | 4.3 / 6.7 |
9. Line attenuation: | 23.6 / 48.5 |
10. Signal attenuation: | 23.6 / 34.5 |
11. Data sent/received: | 27.2 MB / 376.6 MB |
12. Broadband username: | green-light@service.btclick.com |
13. BT Wi-fi: | No |
14. Static IP: | Disabled |
15. 2.4 GHz Wireless network/SSID: | BTHub5-C29Q |
16. 2.4 GHz Wireless connections: | Enabled (802.11 b/g/n (up to 144 Mb/s)) |
17. 2.4 GHz Wireless security: | WPA2 |
18. 2.4 GHz Wireless channel: | 6 |
19. 5 GHz Wireless network/SSID: | BTHub5-C29Q_5G |
20. 5 GHz Wireless connections: | Enabled (802.11 a/n/ac (up to 1300 Mb/s)) |
21. 5 GHz Wireless security: | WPA2 |
22. 5 GHz Wireless channel: | 48 |
23. Firewall: | Default |
24. MAC Address: | 90:72:82:7e:6f:ec |
25. Modulation: | G.993.2 Annex B |
26. Software variant: | AA |
27. Boot loader: | 1.0.0 |
Quiet line test seems OK.
Any help appreciated.
Many thanks,
Jon
Hi jwlondon
Have you been in contact with the helpdesk to get the line tested?
Looking an the details your router is logged in as green-light@ this is a default/test username that will need changed to your line specific username. If you don't have the details the helpdesk can help configure the router for you.
Markp