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New business hub probkems

Pipedream
Member
Hi, we recently switched back to BT and have set up the business hub. The installation went well, however we have a problem in that we are loosing our Internet connection intermittently. There is no pattern, it seems to be fairly random. We did not have this problem with our previous set up. We used a router connected to an Airport Extreme, with an Airport express to extend the network range. We use Macs, iPhones and iPads. Anyone got any ideas
1 REPLY 1

JohnE
Guru

Make sure that you have WPA authentication rather than the Hub's default, which is WEP.  Apple devices work better on WPA wireless network connections, please see this, there is a guide to setting up WPA here:

How do I increase the security of my wireless network?