Werecently moved into our new business premises which is an old barn. Went through the online procedure to install a byline into the office . Went on holiday andwhile away had aphone call from an engineer that he couldn'tfind the property.i didn't get the message for a couple of days later. Got back from holiday and phoned bt to see what was happening with the insulation as it had been nearly 4weeks.
well had a phone callfrom bt yesterday telling me that they need to install 2telephone poles and numerous work the list is endless. To a cost of £4812.50 to which I'm completely shocked as there isalready a telephone line coming into the barn from previous use and a telephone pole right outside the barn entrance. I really can't understand how they come up with this price as they haven't been to the barn to even access the property?
Any advice would be very much aprecited on this matter
