New line installation + Mitel IP system

mlepyro · ‎10-02-2011

Hello,

I agreed to have BT install some IDSN and analogue lines, and Mitel IP system on 4th Feb 2011 for a new premises we are moving into.

I've today been told by email the install will be 4th April 2011 this is 8 weeks after the order was placed.

Can someone tell me why it takes so long and whether there is anything you can do to speed it up. Waiting 8 weeks for a business to have phone lines is pretty poor in this day and age. We won't be able to run our business in the new premises for 8 weeks, 2 months!

Many thanks,

Mat

Tracey · ‎14-02-2011

Hi melepyro,

Sorry to read about the issues that you are having.

If you speak to the Order team they would be able to check this and advise.

Hope this helps

Tracey

BT Business Forum Moderator

If you like a post please click on the star image on the left-hand side of the post.
If someone answers your question correctly please let other Forum members know by clicking on Accept as Solution on the right-hand side of the answer post. Please also consider replying to the post stating that your question has been answered successfully.