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Other users can't access managing websites?

martin86
Master User

ok, we have a website, it works well, it is lovely, and everything else.
Problem is if I create other user accounts for the rest of the staff they don't seem to be able to gain access to the "manage website/s" area at all, meaning they can't update or check statistics or anything useful.
I'd like to think I'm missing something really obvious.. Any chance someone could point it out to me?

2 REPLIES 2

LordDave
Member

Have you added them to your .htaccess files?

Ian1974
Moderator
Moderator

Hi Martin86,

 

Only the primary user of the account can access manage webhosting.

 

However they can access the Website centre via the following url

 

https://w3control.carrierzone.com/WHOS/

 

Just enter your domain and the ftp password.

 

Regards,

Ian - F -