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PAPERLESS BILLING

gazb065
Member

Why is paperless billing not working? It has been down for over 1 month. I can't pay a bill without an invoice. I've spoken to India at least 4 times and no one can help.

2 REPLIES 2

JohnE
Guru

I'd advise speaking to e-Billing on: 0800 328 9643 or:  ebilling4business@bt.com

LARKS1381
Member

I have the same issues - with 6 different accounts!!!

It's driving me mad!!!

BT continue to take their money every month, every account, because we pay by DD - but they are incapable of resolving this for us. 

I have several payments now to BT and no invoice to lay against them - and they won't restore paper billing for me until it's resolved - I have asked 3 times!!

VOIP here we come!!