Hello,
Not sure if this is the correct place to post queries like this but I'm tearing my hair out here!
We have a BT Lease line 2mb at work. We have recently got a DVR system installed ( digital video recorder ) for a CCTV system. We have around 15 static ip address from BT and I have given the system one of these addresses, the statics are outside the firewall that we have and work fine with our email, FTP and VPN servers. We are trying to remotely access the system from outside of work and we are having no luck. I know we need to unblock/port forward certain ports to the static IP address but I have been told that BT don't block any ports on there lease lines.
I have ran a few port tests and some of the ports that I need are open and some are closed? Now there is no external firewall involved, this is a connection that is straight out to the internet. Has anyone else had a similar problem regarding ports, I can not get the username or password of the router as it is managed by BT so I'm really at the end of my tether with this. Any help would be much appreciated.
Thanks!
