Preview not working in Easy Site Wizard Pro!

[GordonH]

Hi

Have you had any luck with this issue. I have the same problem. Im altering a web page we built a couple of years ago but the preview has the changes i made yesterday on it and none of todays. I wouldnt be so bad if I knew exactly what i was doing but I havent used this software before and it is completely un-user- friendly so you need the preview to keep checking what you have done is working. Without the preview working you could be wasting a huge amount of time.

Contacted Bt two days ago and am still waiting for a reply!!

Can anyone help?

[JohnE]

I'm guessing that you contacted us via e-mail.  Unfortunately, we are still working through a backlog of e-mail queries.  I'd advise that you Contact Us  via telephone or Live Chat.  There may be a problem we'd need to get escalated.

[pinkcheese]

The Contact Us link in the replies only leads to an 0845 no dealing with telephone problems.  When I eventually got through to someone they did not now anything about websites.  They also suggested that such a help centre would not be open at weekends!  As that is the time when everyone does their online shopping, I find this appalling.  BT just does seem to understand the ethos of running your own business.  We don't create websites for the fun of it or to be creative - we do it to make a living - so we can pay their bills and ultimately their wages!  BT please improve your customer service or you will lose them.

[armitagek]

Hi there

I'm seeing the same problem - the easy site wizard preview doesn't seem to work.

I need to get my new web site debugged and live - but I don't want to overe right the currrent one until the new one is debugged. Any suggestions..?

Ken