Problem with password, problems with creating another Email account.

[BML]

I am having all sorts of problems with the password for this forum in that I seem to keep losing it and then having a problem in getting another one.  On top of that I have spent hours attempting to create another Email address.  Could someone point me in the direction where I can get advice and I don't mean the one where one waits for yonks to get an answer.

[markp]

Hi BML,

If you are having problems with email, creating or password resets etc, you can go to contact us were there is a link to the chat helpdesk and to the helpdesk over the phone.

Thanks

Markp

[BML]

I am deaf so the phone is of little use to me and regretably I find the Chat helpdesk so slow that I can feel my blood presure rising by the minute.  I suspect that the slowness is not their fauls but the fault of those who give them three or more clients to handle at the same time.  I don't know how I or possible BT solved it but the problem is now solved but another problem hovers in the background.  I want to retrieve a lost Email address and having completed a long form I await BTs response.