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Registration Forms and deleted data

whoknows
Super User

Hi, when someone completas a form for the site and there is an error on the page - perhaps, email passwords do not match, or a piece of info is missing - the site refreshes the pages and highlights the error.  However, it also deletes all the data that the user has input, making them re-input ALL the information.

 

Is there a way to keep all the information entered by the user and highlight the error, hence the user doesn't have to re-key all the info.  This is not only frustrating for the user, but is stopping people from signing up or completing registerations particularly - reducing the number of potential customers and giving the site a poor user experience and poor reputation

 

 

Thanks

10 REPLIES 10

whoknows
Super User
Thank you.  Do you know exactly when the update will happen?