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Hi there,
The cabinet might be closer to other premisis but that doesn't mean the cables follow a similar path. I was 600 meters from the exchange on broadband and on fibre my line length went over 1000 meters. The re routed my line. So premisis physically closer to the cabinet might be on the end of a loop.
It could also be that the TAGS database that advises your potential line speed is wrong. Only way to find out is to order it and see.
For FTTC Fibre is run from the exchange to the cabinet then it's copper to your premisis. The engineer will likely only go to the cabinet and jumper your line to the pre installed fibre service. For FTTP fibre is run direct to your premisis.
Thanks
Hi there,
The cabinet might be closer to other premisis but that doesn't mean the cables follow a similar path. I was 600 meters from the exchange on broadband and on fibre my line length went over 1000 meters. The re routed my line. So premisis physically closer to the cabinet might be on the end of a loop.
It could also be that the TAGS database that advises your potential line speed is wrong. Only way to find out is to order it and see.
For FTTC Fibre is run from the exchange to the cabinet then it's copper to your premisis. The engineer will likely only go to the cabinet and jumper your line to the pre installed fibre service. For FTTP fibre is run direct to your premisis.
Thanks