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Sending Email Issue

Digga
Member

Hi

 

I recently noticed that sending email on accounts started to fail, receiving worked fine. The systems were setup using the default configuration as below:

 

POP setting 
Server name: pop.outlook.com
Port: 995
Encryption method: SSL 
 
SMTP setting 
Server name: smtp.outlook.com
Port: 587
Encryption method: TLS

 

After investigation it appears that the SMTP server could not be found, the only way I could fix this was to substitute smtp.outlook.com for the server specified in OWA pod51017.outlook.com.

 

Any ideas why smtp.outlook.com cannot be found? We're using 8.8.8.8 as primary DNS so shouldn't be an issue there.

 

Any advice, information would be greatly appreciated.

2 REPLIES 2

Burkem5
Guru

Hi there has beena major service raised with googles dns 8.8.8.8 and 8.8.4.4  

if you could change your dns to automatic this will resolve your issue -  if you would prefer not to use automatic there are other alternitives out there 

Digga
Member

Hi

 

Thanks for your resposne, maybe you could clarify what the issue is as I cannot understand from your post 'major service raised'?

 

I could then work it out with Google or add another DNS as you suggest.

 

Many thanks.