Slow connection but to only one website

[arkanara]

Slow connection but to only one website. Long story cut short. Our office processes data via a web portal. Today the portal was painfully slow. Set my mobile up as a hotspot and the portal is fine (using the same PC). Tried another BB line in the office downstaris and it works perfectly there to. Socthe portal only grinds to a halt when using our infinty to connect?? Any ideas. Thanks.

[wajid]

Sounds like a local issue. It could be anything. I presume you are using BT router for infinity and for your other service you are using naother router. Could be incorrect gateways, some faulty device on your network, a conflict in your network. I would try the following;

- ping test to the target server

- sniffing your local network

- tracert to see any problems,

Then take it from there.