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Slow upstream

dmsims
Member

Am posting this on behalf of a customer whom I am working for in an IT capacity:

 

They are a garage and having issues with uploading pictures to Autotrader

 

I have tried 2 different routers both with the same result - slow upstream sync

 

Downstream is 6880 attenutation 35db

 

Upstream is 212 attentuation 44db

 

Any ideas?

 

TIA

David Sims

1 REPLY 1

DaveA
BT Partner
BT Partner

Hi,

 

They'll need to contact the Helpdesk to get their connection checked.

 

Dave