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Speed has slowed dramatically!

Jakaflaka123
Member

Hello,

 

I was online today when suddenly the internet cuts off. I rebooted the router and found that my new download sped was 478kbps. Usually it's 4710kbps.

 

I then tried to phone up but the phone line went dead.

 

I'm going to assume the weather is playing a bit part in this.

 

Any help on what i could do next would be helpful!

1 ACCEPTED SOLUTION

Accepted Solutions

Jakaflaka123
Member

Nevermind, phoned up support. I have a "Copper Line Fault". Will be fixed by 6pm tomorrow.

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1 REPLY 1

Jakaflaka123
Member

Nevermind, phoned up support. I have a "Copper Line Fault". Will be fixed by 6pm tomorrow.