"Yeah more fool me for testing the services I offer my customers actually work..... yeah. You sure you don't work for BT? you seem to think just like them.
I should use this sentiment to my customers and see how far it gets me..."
To be honest I think that statement is rather disnegenuous to BT, or any other company it might have been directed at. No amount of testing on the planet would stop future failure. Ever. There is no system in existence that will not at some point fail. And no amount of limited testing can find every flaw in every scenario.
Even Microsoft, who are world renowned for using their customer base as public beta testers, do at least some testing in house. BT I have no doubt are the same.
Anyone who shouts about 100% uptime simply has enough backups in place to remove the possibility that every single one could simultaneously fail. So unless the giant space rock hits the planet and wipes out the entire stinking mudball then it is possible to be close enough to 100% in that case for it to be irrelevant.
You are perfectly entitled to your opinions. I simply think that they are based upon a need to hate upon any company who doesn't give you exactly what you want without flaw for a price that equates to as close to zero as possible.
I hate when things break. I get annoyed. But I also realise the reality of the situation with regards to the provision, supply and repair of things.
I also believe that of EVERYTHING, and not just BT. It just so happens that it's on a BT forum.
Have a nice day, at least till the giant space rock anyway.
Dave A
