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Transferring to BT

JS_York
Member

on ‎07-03-2011 09:46 PM

We signed a contract to transfer to BT from current provider back in September 2010 and after 6 months, are still waiting! BT local business (in Leeds) just ignore our calls and when we do talk to them, they don't seem to have any idea what is happening.

 

Is this normal for BT transfers? Anybody else had a similar problem and / or know how to sort?

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1 REPLY 1

Tracey
Guru

on ‎08-03-2011 11:52 AM

Hi JS_York,

 

Sorry to read about the issues you are having.

 

If you speak to our Order Tracking team, they would be able to check the order for you and also update.

 

Hope this helps

 

Tracey

 

BT Business Forum Moderator




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