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BT PLEASE RESOLVE IMMEDIATELY
Hi,
Since the recent eShop upgrade we are continually having customers contact us advising that the basket checkout process crashes preventing them from placing an order. This is totally unacceptable and must be resolved asap.
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Example of error message:
Details about this error are available at the number below in the log file on the server.
PARAMETER_MISSING:50ACEB88-DB51-8EAF-336E-0A0C05EA9A6B
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Please advise or investigate this issue as soon as possible.
Regards,
KMC
The Kitchen Site
http://www.thekitchensite.co.uk
Solved! Go to Solution.
Accepted Solutions
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ISSUE RESOLVED
Please note that ePages v6.14.3 does not allow orders to be placed if the address fields are left empty in the 'General Settings > Address' tab.
I know how bizarre this sounds but I found the solution on the below ePages forum link!
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ISSUE RESOLVED
Please note that ePages v6.14.3 does not allow orders to be placed if the address fields are left empty in the 'General Settings > Address' tab.
I know how bizarre this sounds but I found the solution on the below ePages forum link!
