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Unable to send emails - receiving emails fine

amywiseman
Member

on ‎27-08-2013 10:04 AM

Hi there,

 

I've tried searching the forum for a solution but haven't found one.

 

BT is my company's ISP, however our emails are hosted through a third party. I've been using Outlook as an email client for over a year, however it has suddenly stopped working. I receive emails fine, however I am unable to send them and receive the following error message: "Sending reported error (0x800CCC0F): The connection to the server was interrupted. Contact your ISP"

 

I have the following settings:

 

Incoming mail server POP3: mail.lumison.net

Port 110

Outgoing mail server SMTP: smtp.btconnect.com

Port 25

 

Please let me know if any further info needed. I'd appreciate any help at all 🙂

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1 REPLY 1

wajbsb
Member

on ‎07-09-2013 12:29 PM - last edited on ‎09-09-2013 10:13 AM by

You would need to set up mail relay to use BT's servers if the email address is hosted by another company - if this hasn't been done (or if it has and you still can't send email) contact us

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