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Upload speed

lissitt
Member

on ‎05-08-2011 01:40 PM

I'm on BT business broadband up to Meg download and 1 Meg upload but my exchange is only ADSL MAX.

I need the upload speed for sending out large email's.

I'm wondering if I can get the adsl max premium service with the 832kbit/s upload speed instead of the up to 1 Meg as my line is capped at 448kbit/s.

When I signed up for this I asked if I could get my upload speed uncapped to 832kbit/s the person said it will be uncapped but it still sits at

Downstream8,128 Kbps
Upstream448 Kbps

Do you still do the ADSL MAX PREMIUM serivce?

If so I dont want to be stuck in this 24 month contract with poor upload speed when I constantly said while going through the product on the phone to BT that my exchange is not ADSL2+ enabled and I need the 832kbit/s upload speed.

I was told I would get this.

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1 REPLY 1

markp
Grand Guru

on ‎05-08-2011 01:55 PM

Hi lissit,

 

Please send me a PM (Click on my icon and you will find a link to send me a personal message a little way down the page, on the right) with your broadband phone number, please do not post it on the open forum.  Once I have this I will have a look at our availability checker to see what your exchange it capable off.

 

 

Regards

 

Markp

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