Hi, I have just moved from the residential broadband to the Business broadband offering. The old residential hub came with a hub phone (wireless) which was used for the VOIP line - can I use this phone on my new Business broadband router? Thanks Mark
Solved! Go to Solution.
Hi MarkieMarque,
Unfortunately the old residential Hub phone is not compatible with the business service, you can however use a standard telephone which can be plugged into the voice port double (grey connector) located at the rear of the router or you can purchase a Falcon SIP phone via your Self-care portal ( www.bt.com/business/yourbbv ) which will plug into one of the standard ethernet connections on your Hub.
Hope this is of help
Tracey
Hi MarkieMarque,
Unfortunately the old residential Hub phone is not compatible with the business service, you can however use a standard telephone which can be plugged into the voice port double (grey connector) located at the rear of the router or you can purchase a Falcon SIP phone via your Self-care portal ( www.bt.com/business/yourbbv ) which will plug into one of the standard ethernet connections on your Hub.
Hope this is of help
Tracey