I am looking for VoIP for an organisation which I work as a volunteer. I have a few questions (some may sound stupid), and hope that people here can explain things to me.
1. With BT VOIP, I understand we have to have BT Business broadband - and cannot go with another broadband provider. Is this correct?
2. BT will supply its own VOIP equipment and handset. We cannot use any other phone handset. Is this correct?
3. Can we port an existing BT number as a BT VOIP number?
4. Do we need to have BT landline number, in order to have BT VOIP service?
5. I know this is a BT forum, but what other reliable VOIP out there?
Thank you.
@MHC wrote:
Everyone hears the bad side when there is a VOIP problem. But no one says when it is going well.
I run my own small consultancy and rely on communication services of all types. About 9 months back I decided to remove my ISDN services and rely on VOIP - my partner moved to PSTN as I felt it important to have a fixed line service in case there was an ADSL/VDSL outage.
I have two VOIP numbers - both configured on my router and the first has a local PSTN overlay number on it too.
One of those is on a physical phone on my desk - and it works perfectly, never a problem except for 30 minutes when I changed the business hub. Incoming and outgoing calls - no problem, voice quality excellent. When I am away from te office it can go to answer or my partner will pick-up.
The second number is used with BT communicator - I have it running on my PC during the working day and is easy to use, if I need to and quality excellent. The main pupose of this second number is for when I am travelling - world wide. The primary number is answered at my office but if anyone is desperate to contact me they can be given the second VOIP number and I can pick it up in hotels, on aircraft, at customer offices and likewise I can call back to teh UK at no cost.
BT's VOIP service give me continous communications access and is an excellent service.
I would recommend it to anyone.
@MHC wrote:
Everyone hears the bad side when there is a VOIP problem. But no one says when it is going well.
I run my own small consultancy and rely on communication services of all types. About 9 months back I decided to remove my ISDN services and rely on VOIP - my partner moved to PSTN as I felt it important to have a fixed line service in case there was an ADSL/VDSL outage.
I have two VOIP numbers - both configured on my router and the first has a local PSTN overlay number on it too.
One of those is on a physical phone on my desk - and it works perfectly, never a problem except for 30 minutes when I changed the business hub. Incoming and outgoing calls - no problem, voice quality excellent. When I am away from te office it can go to answer or my partner will pick-up.
The second number is used with BT communicator - I have it running on my PC during the working day and is easy to use, if I need to and quality excellent. The main pupose of this second number is for when I am travelling - world wide. The primary number is answered at my office but if anyone is desperate to contact me they can be given the second VOIP number and I can pick it up in hotels, on aircraft, at customer offices and likewise I can call back to teh UK at no cost.
BT's VOIP service give me continous communications access and is an excellent service.
I would recommend it to anyone.
