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Various Questions

MattT
Member

on ‎25-04-2013 03:36 PM

Hi,

 

I have a couple of questions which can hopefully be answered;

 

We have a BT Versatility system and I would like to (hopefully!) do the following changes;

 

1. We have 2 digit extensions, starting at 20, 21, 22...we would like to change this to 4 digit extensions starting 3000, 3001, 3002. Is it possible with this system?

 

2. Automated answering. Is it possible to have an automated greeting when people call to say press 1 for sales, 2 for accounts?

 

3. Call routing. Is it possible for the system to divert calls to a mobile when extension 3322 is called?

 

I'm waiting delivery of my V.24 cable so I can link directly to the PBX, but if I could get these confirmed before hand it would be great.

 

Thank you

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1 REPLY 1

TritonTelecom
Member

on ‎24-05-2013 07:28 AM

Hi,

 

in short order, No, Yes, Yes.

 

No you cant change the extension number, yes you can set up auto-attendant, and yes you can divert an extension to a mobile.

 

Have a look at the user manual, its free on our website, if you dont have it.


Dean

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