When do I get billed?

[Ixel]

Hi all,

Had Infinity Option 2 with 5 Static IP addresses since earlier this month but am becoming concerned at the fact that I still haven't found any bills on my online BT business account. How long do BT typically take before they produce the first bill?

When I login it just says:

"Sorry, billing and payment details for this account are currently unavailable"

and...

"Currently there are no Billing and Payments details for this account"

Have BT forgotten to bill me?

Many thanks.

[Ixel · Accepted solution]

Resolved with live chat. First quarterly bill is due roughly a month after you've had the service, however I've amended my account to be billed monthly also with the person on live chat.