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Why do pages take forever to load...

Platform13
Member

‎18-10-2010 11:45 PM - edited ‎18-10-2010 11:50 PM

Is anyone else experiencing this? I launch the browser (oh and i've tried all the different browsers i.e. Firefox, Chrome, Opera and Safari)

I'm on Macs - the pages some time take forever to load up... And on regular start ups some of the Macs in the company - do not have internet connections - we have to keeps restarting them...

BT tell me that there's nothing wrong with the connection! but why in some cases does the browser even fail to load the page? is anyone else experiencing this? or has anyone got the cure..?

Thanks Brian

 

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4 REPLIES 4

Platform13
Member

‎19-10-2010 12:12 AM - edited ‎19-10-2010 12:13 AM

 
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Tracey
Guru
In response to Platform13

on ‎19-10-2010 10:27 AM

Hi Platform13,

 

Sorry to read about the problems that you are having with the BT Business Broadband.

 

I have checked you account details and I can see that previously, Fiona advised you that you would need to speak to the technical team.

 

Looking into your account further, I can see you still have not contacted the technical team to discuss these issues with them.

 

If you were to contact them they would be able to assist you with your technical issues.

 

You can contact them on any of their Contact Options.

 

Hope this is of help

 

Thanks

 

Tracey

 

BT Business Forum Moderator

 

 




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Iainl2005
Member
In response to Tracey

on ‎20-10-2010 01:21 PM

I have been suffering the same problem over the last 4 weeks, indeed over the last year I have been on the phone to BT constantly.  I can never get onto a web page without getting the error message ‘cannot connect ot server’, pages can take around 8 minutes to load and the funny thing is when I do a speedtest it tells me I am getting download speeds of 11.5mbps, a complete joke, dial-up is faster.

 

I would call BT again, but cant be bothered being ping-ponged around to someone whoknow less than the previous person I spoke to.

 

Iain Lindsay

Algiz Media

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kooga
Member
In response to Iainl2005

on ‎22-10-2010 03:29 AM

Try changing your dns settings, I've found the bt one's to be very slow in the past.

I use google one's now.

8.8.8.8 and 8.8.4.4