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Wireless stopped working

Fi_McW
Member

We have a BT 2700HGV router which we has worked for over 2 years.  Its hard wired to our server and the broadband is all working fine.  Up until 2 weeks ago the wireless worked fine and we could log-in with I-phones no problem, then it just stopped working.  I have reset the router, tried resetting the passwords but while we can see the wireless network we cant log on. Heve tried disbling the security too but still doesnt work. Any suggestions as to how to fix this?

1 REPLY 1

TimDurham75
Power User

See my topic here:

 

http://business.forums.bt.com/t5/Broadband-and-internet/BT-Business-Hub-Firmware-Flash-policy-and-le...

 

If you were connecting using the Fusion SSID, as I was, then you have been nuked by a BT firmware update - the functionality has been removed from the device.  The timeframe for this matches your description.

 

If you are able you should be able to reconfigure to use the main SSID WiFi network but depending upon security settings you might need to make adjustments to allow the devices to connect initially.